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GET
/
api
/
v1
/
master-inbox
/
untracked-replies
curl -X GET "https://server.smartlead.ai/api/v1/master-inbox/untracked-replies?api_key=YOUR_KEY&limit=20&fetchBody=false"

{
  "untracked_replies": [
    {
      "id": "untracked_abc123",
      "from_email": "john@company.com",
      "to_email": "sales@yourcompany.com",
      "subject": "Re: Your Product",
      "received_at": "2025-01-20T10:30:00Z",
      "has_attachments": true,
      "body": "(included if fetchBody=true)",
      "attachments": "(included if fetchAttachments=true)"
    }
  ],
  "total_count": 1
}
Discover email replies not associated with your SmartLead campaigns. Essential for finding manual outreach responses, forwarded conversations, and historical emails.

​
Overview

Retrieves untracked email replies - messages received in connected email accounts that aren’t linked to active campaigns. Untracked Reply Sources:
  • Manual emails sent outside SmartLead
  • Forwarded conversations
  • Replies to emails sent before tracking started
  • Non-campaign communications

​
Query Parameters

​
api_key
string
required
Your SmartLead API key
​
limit
number
default:"20"
Results per page (1-100)
​
offset
number
default:"0"
Pagination offset
​
fetchAttachments
boolean
default:"false"
Include attachment metadata. Performance tip: Keep false for list views
​
fetchBody
boolean
default:"false"
Include full email body. Performance tip: Keep false for list views
​
from_email
string
Filter by sender email address
​
to_email
string
Filter by recipient email address
​
subject_line
string
Filter by email subject line (partial match)
curl -X GET "https://server.smartlead.ai/api/v1/master-inbox/untracked-replies?api_key=YOUR_KEY&limit=20&fetchBody=false"

​
Response Example

{
  "untracked_replies": [
    {
      "id": "untracked_abc123",
      "from_email": "john@company.com",
      "to_email": "sales@yourcompany.com",
      "subject": "Re: Your Product",
      "received_at": "2025-01-20T10:30:00Z",
      "has_attachments": true,
      "body": "(included if fetchBody=true)",
      "attachments": "(included if fetchAttachments=true)"
    }
  ],
  "total_count": 1
}