Skip to main content

What are Sequences?

Sequences are automated follow-up emails that are sent based on time delays and conditions. A typical sequence might look like:
1

Email 1 (Day 0)

Initial outreach email
2

Email 2 (Day 3)

First follow-up if no reply
3

Email 3 (Day 7)

Second follow-up if no reply
4

Email 4 (Day 14)

Final follow-up

Sequence Structure

Each sequence has:
  • Sequence Number: 1, 2, 3, etc.
  • Subject Line: Email subject (can use variables)
  • Email Body: Message content (supports HTML and plain text)
  • Delay: Days to wait before sending
  • Conditions: When to send (optional)

Example Sequence

Personalization Variables

Use these in subject and body:

Standard Fields

  • {{first_name}} - Lead’s first name
  • {{last_name}} - Lead’s last name
  • {{email}} - Lead’s email
  • {{company_name}} - Company name
  • {{website}} - Company website
  • {{location}} - Lead’s location

Custom Fields

Any custom field you add:
  • {{job_title}}
  • {{industry}}
  • {{company_size}}
  • {{pain_point}}
  • Any other custom field

Usage Example

Sequence Delays

Configure delays between emails:
Recommended Delays:
  • Email 1 → Email 2: 2-4 days
  • Email 2 → Email 3: 3-5 days
  • Email 3 → Email 4: 5-7 days
  • Email 4 → Email 5: 7-14 days

Sequence Variants (A/B Testing)

Test multiple versions of the same sequence:

Stop Conditions

Configure when to stop sending:
  • Reply to Email: Stop on any reply (recommended)
  • Email Opened: Stop after they open
  • Link Clicked: Stop after click
  • Never: Send full sequence regardless

Best Practices

First email: 50-125 words for best response rates
Lead with value, not your product. What’s in it for them?
One clear call-to-action per email
A/B test subject lines and messaging
Don’t be too aggressive - 3-5 days between emails

Sequence Types

1. Standard Sequence

2. Value Sequence

3. Problem-Solution